AS 3906-2004

Quality of service - Guide to customer expectations

Standards Australia, 01/01/2004

Publisher: AS

File Format: PDF

$23.00$47.98


Published:01/01/2004

Pages:12

File Size:1 file , 220 KB

Note:This product is unavailable in Ukraine, Russia, Belarus

Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.

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