AS 8018.1-2004

ICT service management, Part 1: Specification for service management

Standards Australia, 01/01/2004

Publisher: AS

File Format: PDF

$30.00$60.15

Published:01/01/2004

Pages:12

File Size:1 file , 590 KB

Note:This product is unavailable in Ukraine, Russia, Belarus

Adopts BS 15000-1:2002 which defines the requirements for an organization to deliver managed IT services of an acceptable quality for its customers.

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