AS ISO/IEC 30105.2:2017

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

Standards Australia, 05/15/2017

Publisher: AS

File Format: PDF

$81.00$162.18

Description

Published:15/05/2017

Pages:115

File Size:1 file , 3.6 MB

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Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

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