BS 10125:2014+A1:2016

BS 10125:2014+A1:2016 specifies requirements for automotive vehicle (vehicle, see 2.1) damage repair processes undertaken at fixed facilities or through provision of a mobile service and includes requirements for:

• repair processes;
• competence of personnel;
• tools and equipment;
• parts and controlled consumables;
• repair process management;
• quality control; and
• complaints procedure.

This British Standard also specifies the information to be included in any claim of conformity.

It covers the removal and refitting or replacement of windscreens, other vehicle glazing and mechanical parts undertaken as part of the vehicle damage repair process. However, it excludes windscreen repair undertaken as a separate activity, for which there is a British Standard, BS AU 242a.

This British Standard is not applicable to motorcycles (with or without sidecars), three-wheeled vehicles or vehicles over 5 tonnes gross vehicle weight (GVW).

This British Standard does not cover customer service, for which see BS 8477.


Cross References:
BS AU 242a
BS 8477
BS ISO 10002
2007/46/EC


Incorporates the following:
Amendment, September 2016. Amends and replaces BS 10125:2014