BS 8477:2014+A1:2020

Code of practice for customer service

BSI Group, 04/29/2020

Publisher: BS

File Format: PDF

$125.00$251.46

Description

Published:29/04/2020

Pages:30

File Size:1 file , 830 KB

Note:This product is unavailable in Ukraine, Russia, Belarus

This British Standard sets out principles for establishing and maintaining an effective customer service culture and mindset in an organization of any size, geographical location or business sector. It also provides recommendations on applying these principles so that the organization has the capability to deliver a consistent standard of service that meets or exceeds the expectations of its customers.

Incorporates the following:
BS 8477:2014

More BS standard pdf

BS 5839-8:1998

Fire detection and fire alarm systems for buildings-Code of practice for the design, installation, commissioning, and maintenance of voice alarm systems

$175.00 $350.52

BS 06/30145226 DC

EN 671-3. Fixed firefighting systems. Hose systems. Part 3. Maintenance of hose reels with semi-rigid hose and hose systems with lay-flat hose

$131.00 $263.43

BS DD CEN/TS 15185:2005

Furniture. Assessment of the surface resistance to abrasion

$76.00 $152.40

BS PD CLC/TR 50469:2005

Lightning protection systems. Symbols

$76.00 $152.40