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  • BS BIP 0015:2006

BS BIP 0015:2006

IT service management. Self assessment workbook. 2nd edition

BSI Group, 06/30/2006

Publisher: BS

File Format: PDF

$21.00$42.67


Published:30/06/2006

Pages:76

This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.

Also available as part of KIT 32.

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