BS BIP 0031:2006

Achieving ISO/IEC 20000. Why people matter

BSI Group, 03/31/2006

Publisher: BS

File Format: PDF

$13.00$26.42

Description

Published:31/03/2006

Pages:91

Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.

Also available as part of KIT 190.

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