BS BIP 0036:2005

Achieving BS 15000. Keeping the service going (to be published later in 2005)

BSI Group, 06/01/2005

Publisher: BS

File Format: PDF

$15.00$31.75

Description

Published:01/06/2005

Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.

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