BS BIP 0036:2006

Achieving ISO/IEC 20000. Keeping the service going

BSI Group, 01/13/2006

Publisher: BS

File Format: PDF

$15.00$31.75

Description

Published:13/01/2006

Pages:122

Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.

Also available as part of KIT 190.

More BS standard pdf

BS 05/30140416 DC

EN ISO 15181-2. Paints and varnishes. Determination of release rate of biocides from antifouling paints. Part 2. Determination of copper-ion concentration in the extract and calculation of the release rate

$147.00 $294.54

BS 05/30140979 DC

EN 15316-2-3. Heating systems in buildings. Method for calculation of system energy requirements and system efficiencies. Part 2-3. Space heating distribution systems

$148.00 $297.42

BS 05/30140258 DC

IEC 60512-16-5. Connectors for electronic equipment. Tests and measurements. Part 16-5. Mechanical tests on contacts and terminations. Test 16e. Gauge retention force (resilient contacts)

$135.00 $270.87

BS 05/30140221 DC

IEC 60512-15-4. Connectors for electronic equipment. Tests and measurements. Part 15-4. Connector tests (mechanical). Test 15d. Contact insertion, release and extraction force

$133.00 $267.18