BS CWA 14087:2000

European call centre standards for training and qualification. Customer contact representatives

BSI Group, 12/15/2000

Publisher: BS

File Format: PDF

$52.00$104.14

Description

Published:15/12/2000

Pages:6

Note:This product is unavailable in Ukraine, Russia, Belarus

All current amendments available at time of purchase are included with the purchase of this document.

More BS standard pdf

BS 6920-2.3:2000+A1:2014

Suitability of non-metallic products for use in contact with water intended for human consumption with regard to their effect on the quality of the water-Methods of test-Appearance of water

$76.00 $152.40

BS PD ISO/TS 17187:2013

Intelligent transport systems. Electronic information exchange to facilitate the movement of freight and its intermodal transfer. Governance rules to sustain electronic information exchange methods

$147.00 $294.64

BS PD CEN/TS 16459:2013

External fire exposure of roofs and roof coverings. Extended application of test results from CEN/TS 1187

$189.00 $378.46

Suitability of non-metallic products for use in contact with water intended for human consumption with regard to their effect on the quality of water-Methods of test-Odour and flavour of water. Method of testing tastes imparted to water by hoses for conveying water for food and drink preparation