BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

BSI Group, 03/31/2022

Publisher: BS

File Format: PDF

$142.00$285.75


Published:31/03/2022

Pages:42

File Size:1 file , 2 MB

Note:This product is unavailable in Ukraine, Russia, Belarus

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.


All current amendments available at time of purchase are included with the purchase of this document.

More BS standard pdf

BS 10/30216984 DC

BS 10/30216984 DC

BS EN 295-1. Vitrified clay pipe systems for drains and sewers. Part 1. Requirements for pipes, fittings and joints

$100.00 $201.52

BS 10/30216996 DC

BS 10/30216996 DC

BS EN 295-5. Vitrified clay pipe systems for drains and sewers. Part 5. Requirements for perforated pipes and fittings

$103.00 $207.08

BS 10/30216987 DC

BS 10/30216987 DC

BS EN 295-2. Vitrified clay pipe systems for drains and sewers. Part 2. Evaluation of conformity and sampling

$129.00 $259.87

BS 10/30201346 DC

BS 10/30201346 DC

BS ISO 22514-6. Statistical methods in process management. Capability and performance. Part 6. Process capability statistics for characteristics following a multivariate normal distribution

$119.00 $239.08