BS ISO/IEC 20000-5:2022

Information technology. Service management - Implementation guidance for ISO/IEC 20000-1

BSI Group, 03/31/2022

Publisher: BS

File Format: PDF

$142.00$285.75


Published:31/03/2022

Pages:42

File Size:1 file , 2 MB

Note:This product is unavailable in Ukraine, Russia, Belarus

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.


All current amendments available at time of purchase are included with the purchase of this document.

More BS standard pdf

BS PAS 021:1997

BS PAS 021:1997

Helmets for firefighters

$125.00 $251.46

BS 2782-3:METHOD 323E:1997

BS 2782-3:METHOD 323E:1997

Methods of testing plastics. Mechanical properties-Longitudinal and shear vibration. Wave-propagation method

$90.00 $180.34

BS 7955:1999

BS 7955:1999

Containment nets and sheets on construction works. Specification for performance and test methods

$90.00 $180.34

BS 97/712099 DC

BS 97/712099 DC

Aerospace series. Steel FE-PA3004 (X10CrNi18-09) air melted. Not heat treated. Cold drawn wire for springs D < 2,3 mm (prEN 2947)

$120.00 $240.19