BS PD ISO/IEC TR 20000-10:2015

Information technology. Service management-Concepts and terminology

BSI Group, 11/30/2015

Publisher: BS

File Format: PDF

$147.00$294.64


Published:30/11/2015

Pages:38

File Size:1 file , 1.3 MB

Note:This product is unavailable in Ukraine, Russia, Belarus

BS PD ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000-1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly.

This part of ISO/IEC 20000 is for
  • service providers considering using any part of ISO/IEC 20000 and looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal,
  • service providers that wish to understand how ISO/IEC 20000 can be used in combination with other International Standards, and
  • practitioners, auditors, and other parties who wish to gain an understanding of ISO/IEC 20000.

Cross References:
ISO/IEC 20000-1:2011
ISO/IEC 20000-2:2012
ISO/IEC 20000-3:2012
ISO/IEC TR 20000-4:2010
ISO/IEC TR 20000-5:2013
ISO/IEC TR 20000-9:2015
ISO 9000:2005
ISO 9001:2008
ISO 10007:2003
ISO/IEC TS 15504-8:2012
ISO/IEC 19770-1:2012
ISO/IEC 12207:2008
ISO 22301:2012
ISO/IEC/IEEE 24765:2010
ISO/IEC 27000:2009
ISO/IEC 27000:2014
ISO/IEC 27001:2013
ISO/IEC 27013
ISO/IEC 27031:2011
ISO 31000:2009
ISO/IEC 38500:2015
ISO/IEC TS 38501:2015
ISO/IEC TR 38502:2014
ISO/IEC TR 90006:2013


All current amendments available at time of purchase are included with the purchase of this document.

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